1. Where is my order?
Once your order ships, you’ll receive a tracking number via email. Most orders arrive within 3–7 business days.
2. What’s your return policy?
We accept returns within 30 days of delivery on unused items in original packaging. If need be for return, Please contact us to start a return.
3. What types of pets do you cater to?
We offer products for dogs, and cats, You can browse by the collection on our Shop page.
4. How can I contact customer service?
Email us at help@bark-hq.com or use our contact form. We reply as soon as possible.
If you need further assistance, feel free to reach out via the contact page or FB/IG, we’re happy to help!